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Michigan Water Academy - Customer Service I GLWA
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Michigan Water Academy - Customer Service I GLWA

Exclusive for GLWA staff and partners

 Export to Your Calendar 11/26/2018
When: Mon, Nov 26
8:00 AM
Where: Map this event »
GLWA Water Works Park
Detroit, Michigan 
United States
Contact: Eric Johnson
517-292-2912 ext 2


Online registration is available until: 11/19/2018
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Exclusive for GLWA staff and partners.

The water sector is all about delivering clean safe drinking water to customers. That means the entire water enterprise is in the business of customer service. As part of the Michigan Water Academy, Customer Service I offers a forum for learning the fundamentals of how to provide excellent customer service to all of your customers.

The program will cover

  • communication skills
  • diversity and inclusion
  • listening skills
  • customer service in action
  • working with challenging customers

GLWA staff and partners: please contact your supervisor for instructions on how to register.


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