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Michigan Water Academy - Customer Service III GLWA
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Exclusive for GLWA staff and partners

When: Monday, Feb 18, 2019
7:30 am
Where: GLWA Water Works Park
Detroit, Michigan 
United States
Contact: Eric Johnson
517-292-2912 ext 2

Online registration is closed.
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Exclusive for GLWA staff and partners.

The water sector is all about delivering clean safe drinking water to customers. That means the entire water enterprise is in the business of customer service. As part of the Michigan Water Academy, Customer Service III offers a forum for learning the fundamentals of how to provide excellent customer service to all of your customers.

The course is designed to emphasize your understanding of your role as a member of the larger community of water professionals who are serving the public by working for water utilities responsible for a safe and adequate water supply. As a result, the basic ideas of the water cycle, water fundamentals, water conservation, treatment, and recycling options are also presented as part of the background required for understanding water utility rules, regulations, policies, basic terminology, and operations.

GLWA staff and partners: please contact your supervisor for instructions on how to register.

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