Print Page   |   Contact Us   |   Sign In   |   Create a web profile
Michigan Water Academy - Customer Service III - Grand Rapids
Tell a Friend About This EventTell a Friend
 

The water sector is all about delivering clean safe drinking water to customers. That means the entire water enterprise is in the business of customer service. Now available as part of the Section's new Michigan Water Academy, Customer Service III offers a forum for learning the fundamentals of how to provide excellent customer service to all of your customers. Put the whole picture together by gaining a better understanding of the water sector as it relates to customer service.

10/16/2019
When: 8:00 AM
Where: City of Grand Rapids Water Department
1900 Oak Industrial Dr NE
Grand Rapids, Michigan  49505
United States
Contact: Eric Johnson
517-292-2912 ext 102


Online registration is closed.
« Go to Upcoming Event List  

The water sector is all about delivering clean safe drinking water to customers. That means the entire water enterprise is in the business of customer service. Now available as part of the Section's new Michigan Water Academy, Customer Service III offers a forum for learning the fundamentals of how to provide excellent customer service to all of your customers.

The course is designed to emphasize your understanding of your role as a member of the larger community of water professionals who are serving the public by working for water utilities responsible for a safe and adequate water supply. As a result, the basic ideas of the water cycle, water fundamentals, water conservation, treatment, and recycling options are also presented as part of the background required for understanding water utility rules, regulations, policies, basic terminology, and operations.

Class size is limited. Register today.


Membership Management Software Powered by YourMembership  ::  Legal